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FAQ - Useful information

Here we answer all the questions that are most frequently asked about our studio and website (the videos are exclusively in French, though, sorry !). 

5 THINGS TO KNOW ABOUT YOUR FIRST VISIT TO THE STUDIO
  1. I register online to be sure i have a place (the capacity of our rooms is limited, for a better supervision)
  2. I arrive at least 10 minutes before the beginning of the class (the studio is usually open 20” in advance)
  3. I warn the teacher about any physical issues : recent operations or accidents, chronic diseases, pregnancy, etc.
  4. I eat a maximum of 2 hours before the class (you will enjoy your meal even more afterwards and stay well hydrated before and after the class!)
  5. I cancel my class at least 12 hours in advance (see below the details of our cancellation policy)
SHOULD I BRING MY OWN YOGA MAT?

We provide you with all the necessary equipment, mats included. But if you prefer your own mat you can bring it along with you, no problem. But do not forget to take it with you after class. It is always difficult for us tu find it back for you.

IN WHICH LANGUAGE ARE THE CLASSES GIVEN?

In principle in French, but all our teachers are bilingual (or trilingual!). So say it if you do not understand French. 

Some courses are exclusively in English; they are indicated by “EN” in the list of courses.

HOW TO SIGN UP FOR A CLASS?

Navigate to the My Valley tab (top right) to create your account, then in the Schedule and Reservations tab, choose the course of your choice: click on “sign up” and it’s done!

HOW TO PAY FOR A CLASS ?

With our new software, Eversports, there is no possibility anymore to book a class without prepayment. So you’ll have to pay online when you reserve a class. You can pay either with credit or debit card, or with Paypal. 

Details about our cancellation policy 

For cancellations, please unsubscribe as soon as possible to free your place. This also applies to subscribers. 

If you cancel more than 12 hours before the start of the class, it will not be counted, otherwise your account will be charged for the reserved class.